…and yet, there are Worlds apart….
According to Habib, on the creative front, the Hispanic campaign must speak to the cultural sensibilities of the Latino audience and not just be about the offer. “By customizing our message to their set of values, we will be more successful, and marketing budgets can be more efficiently spent’, she adds.
Advertisers need to recognize that cultural relevance, demonstration of product value, and language sensitivities playa higher role in marketing to Latinos. Campaigns that focus on offer alone to drive the response may not be as effective, nor create the brand loyalty the marketer is hoping to achieve. Good direct response campaigns (TV, direct mail, radio) will elicit an emotional response, regardless of target. “However, we must remember that although Hispanics can trend to be more emotional culturally, they tend to over-index on researching products online than their GM counterparts. Hispanics want to make sure they are getting value for their purchases and if the purchase experience and product use is positive, they will become loyal”, Habib concludes.