In his best-selling book "Emotional Intelligence," Daniel Goleman writes, "There are widespread exceptions to the rule that IQ predicts success ... at best, IQ contributes about 20 percent to the factors that determine life success, which leaves 80 percent to other forces."
Goleman goes on to explain, "These other characteristics are called emotional intelligence: abilities such as being able to motivate oneself and persist in the face of frustrations; to control impulse and delay gratification; to regulate one's moods and keep distress from swamping the ability to think; to empathize and to hope."
3. Decisiveness: arriving at a final conclusion or making a choice and taking action; making decisions with determination even when you don't have all the information you think you need.
4. Empathy: demonstrating caring and understanding of someone else's situation, feelings and motives; always thinking about what it's like to walk in someone else's shoes.
5. Flexibility: being capable of change; responding positively to change; being pliable, adaptable, nonrigid and able to deal with ambiguity.
6. Humor: viewing yourself and the world with enjoyment; not taking life or yourself too seriously; being amusing, amused and, at times, even comical.
7. Intelligence: thinking and working smartly and cleverly; being sharp in your dealings; "not reinventing the wheel"; planning before acting; working efficiently and focusing on quality over quantity. (Important note: This is different from IQ, the common abbreviation for intelligence quotient.)
8. Optimism: expecting the best possible outcome and dwelling on the most hopeful or positive aspects of a situation; believing that the glass is half full rather than half empty.
9. Perseverance: having passion, energy, focus and the desire to get results. Motivation, persistence and hard work are all aspects of perseverance.
10. Respect: remembering that it is just as easy to be nice; protecting another person's self-esteem; treating others in a considerate and courteous manner.
11. Self-awareness: a sophisticated form of consciousness that enables you to regulate yourself by monitoring yourself, observing yourself and changing your thought processes and behaviors.